GuildQuality provides customer satisfaction surveys for builders, remodelers, and home services companies. Member companies can log in to upload contacts, send surveys, evaluate their survey data, track leads, and manage reviews.
Working on GuildQuality has been hugely fulfilling. As part of a small team, I was able to contribute to every aspect of the product, from the dashboard to member communication emails, and help build out a consistent UI language and experience.
After the product launched, I began conducting interviews and other research to help inform updates and new features from the user’s perspective. I am proud to say that GuildQuality’s product has not remained static and has continued to measurably improve since its launch, fueled partially by this user feedback and research.
2018 to Present
GuildQuality Crew is a web and mobile application built to help construction professionals get recognition and find work. Professionals can post photos of their work to build out their profiles, check into projects, endorse each other’s skills, and apply for jobs.
Working on Crew is an interesting challenge. Because Crew exists as one piece of GuildQuality’s greater app ecosystem, its UI language and navigation need to be consistent with other GuildQuality products while still fulfilling its own unique needs.
2016 to Present
